Privacy Policy
Effective Date:22/08/2025
At HitoSale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, applications, and services.
1. Information We Collect
When you use HitoSale, we may collect:
Account Information: Name, email, phone number, company details.
WhatsApp Data: Messages, media, contacts, and campaign details processed via WhatsApp Business API.
Payment Information: Billing details for subscriptions (handled securely by third-party payment gateways).
Usage Data: Log files, IP address, device information, and browsing activity.
2. How We Use Your Information
We use the collected information to:
Provide and operate HitoSale services (automation, CRM, AI bots, analytics).
Improve service performance, features, and user experience.
Communicate with you regarding updates, billing, and support.
Ensure compliance with WhatsApp Business API policies and regulations.
3. Data Sharing & Third Parties
We do not sell your personal data. However, we may share data with:
WhatsApp / Meta Platforms – to process messages via WhatsApp Business API.
Payment Gateways – for secure subscription billing.
Service Providers – for hosting, analytics, and security.
Legal Authorities – if required by law or to protect our rights.
4. Data Protection
We use encryption, firewalls, and secure servers to protect your data.
Access to personal information is restricted to authorized employees only.
You may request deletion or correction of your data at any time.
5. Cookies & Tracking
Our website may use cookies to improve user experience, analyze traffic, and store preferences. You can manage cookies in your browser settings.
6. User Rights
Depending on your location (e.g., GDPR in EU, CCPA in California), you may have rights to:
Access, correct, or delete your personal data.
Opt-out of marketing communications.
Request a copy of your stored information.
7. Data Retention
We retain your data only as long as necessary to provide our services or as required by law.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
9. Contact Us
For any privacy-related inquiries, please contact us:
📧 Email: support@hitosale.com
🌐 Website: www.hitosale.com